Prices

All prices are in Canadian Dollars.

Process and shipment

It takes up to two weeks for you to receive your order.

Return Policy

We cannot offer a guaranteed return policy. Because our products are custom made, variations will occur from one piece to another. We carefully inspect each product before shipment or delivering to ensure that you receive a high-quality product. If you have any questions regarding your order, please feel free to contact us at:

jonahsark@shaw.ca or call: 604-990-1642

Guarantee

As with any custom order, we cannot replace product(s) in following cases:

  • If the incorrect name or measurement was given at the time of order
  • If the pet outgrows the product
  • If the collar was chewed or the buckle was cracked by any dog

Other than these we guarantee our products for one year.

Free Shipping

We offer free shipping for orders over $100

Payments

We accept payments using Master Card and Visa.

If you don’t feel comfortable ordering online using your credit card then you can:

Call Jonah’s Ark at 604-990-1642 place your order over the phone.

Drop by our facility at 1611 Welch St., North Vancouver, BC.